Catering Coordinator, Woodlake Market
Work Mode: Onsite
Location: Kohler, WI
Opportunity
The Market Catering Coordinator is responsible for coordinating the execution of all catering operations, ensuring that every event and order reflects the store’s premium standards for quality, presentation, and service. This role supports the Food and Beverage Supervisor by supervising staff, maintaining food safety standards, and organizing all catering events. This role works closely with the culinary, bakery, and deli teams to deliver exceptional experiences for customers, whether for corporate events, private gatherings, or in-store functions.
SPECIFIC RESPONSIBILITIES
Event Coordination and Customer Service
- Serve as the primary point of contact for catering clients
- Consult with customers to understand event needs, dietary preferences, and presentation expectations
- Provide personalized recommendations and ensure timely communication throughout the process
Order Management and Execution
- Oversee the preparation, packaging, and delivery of catering orders
- Ensure all items meet quality, freshness, and presentation standards
- Coordinate logistics for on-site and off-site events, including staffing and setup
Team Leadership and Collaboration
- Lead catering staff and delegate tasks to ensure smooth operations
- Collaborate with deli, bakery, and prepared foods teams to fulfill orders
- Train team members on catering procedures, customer service, and food safety
Inventory and Planning
- Monitor inventory of catering supplies and ingredients
- Assist with ordering specialty items based on upcoming events
- Track usages and adjust production to minimize waste and maximize efficiency
Food Safety and Compliance
- Ensure all catering operations comply with food safety regulations and store policies
- Maintain proper documentation for temperature logs, sanitization, and allergen labeling
- Enforce cleanliness and safety standards in prep and packaging areas
Marketing and Growth Support
- Assist with promoting catering service through in-store signage, tastings, and seasonal campaigns
- Provide feedback on customer preferences and trends to improve offerings
- Collaboration and Communication
- Communicate effectively with team members and leadership
- Act as MOD on as needed rotational basis and follow responsibilities and expectations as set in the MOD SOP
Will complete all duties and requests as assigned by management
This is a full-time position working both weekdays and weekends. Shifts vary between 5:30 am and 9:00 pm.
Skills/Requirements
- Highschool diploma or equivalency required
- Must be at least 21 years old
- Valid driver's license and a clean driving record
- 2+ years of catering, food service, or hospitality experience, with 1+ years leadership responsibilities preferred
- Strong organizational and communication skills
- Ability to lead by example and maintain high standards
- Ability to operate slicers, scales, and other equipment safely
- Ability to use POS systems and comfortable with cash handling
- Basic computer skills and software knowledge (e.g., Word, Outlook, Excell) required
- Ability to manage multiple orders and deadlines with attention to detail
- ServSafe certification or equivalent required, can obtain upon hire
- Ability to lift and carry up to 50lbs, bend, twist, walk and stand for extended periods of time
- Flexible availability, including early mornings, nights, weekends, and holidays
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period.
The hourly range for this position is $18.80 - $28.20. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.
Why Work at Kohler Co.?
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
About Us
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com.
It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.
We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .
