Spa J-1 Intern, Kohler Waters Spa
Work Mode: Onsite
Location: Kohler, WI
Opportunity
Our Kohler Waters Spa team at The American Club Resort
offers more than 50 innovative spa services using the healing properties of
Earth’s mineral-rich waters and is one of only 64 five-star spas
worldwide. Join our world-class team of spa professionals and help our
guests renew and recharge while they experience five-star living at its
finest.
Specific responsibilities include:
- Consistently
provide service and maintain cleanliness standards at a Forbes 5-Star
level
- Proficiently
use Property Management System (and related systems) to correctly process
transactions, complete orders and accurately book/edit spa treatments
- Ensure
accuracy of all reservations
- Maintain
knowledge of spa treatments, spa policies, spa amenities, food &
beverage and overall resort options and ability to communicate with our
guest
- Support
all spa retail activities outside of retail team hours
- Process
all retail transactions paying special attention to attaching therapist
names to sales for commission purposes
- Receive
guest feedback/complaints and, with supervision, resolve any guest/staff
issues as they arise
- Enforce
spa policies (service requirements, age restrictions, guest behavior,
etc.) with supervision/support to maintain a relaxing spa atmosphere
- Maintain
facility safety, cleanliness and guest amenity standards
- Replenish
guest amenity items including Coffee, Hot Water, Creamer and Infused Water
for both upper level public spaces and Finishing Spa
- Clean
public restroom including toilet, sink and mirror and replenish toilet
paper and hand towels
- Support
spa food & beverage operations including obtaining of servicing
license to uphold liquor safe handling requirements. Includes
preparing and serving food & beverage items outside of café hours
This is a part-time year-round position, working weekdays
and weekends. Shifts will vary between 7:00am and 9:00pm.
Skills/Requirements
- Must
be 18 years or older to apply
- Prior
customer service experience within a spa environment preferred, but not
required
- Strong
communication skills and ability to work in a fast paced environment
- Ability
to obtain and maintain liquor servicing license upon hire
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
The hourly range for this position is $12.50. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.
Why Work at Kohler Co.?
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
About Us
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com.
It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.
We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .
