Sales Manager, Sports Core
Work Mode: Onsite
Location: Onsite – Kohler, WI
Opportunity
BASICFUNCTION
Responsible for proactively selling and marketing all aspects of Sports Core to drive membership sales, engagement and retention in pursuit of set financial goals. This includes increasing Corporate and individual/family memberships, setting strategy for marketing/ promotionsof SportsCoreservices,supervisingtheMembershipServicesteam,andreinforcing facility-wide customer service standards.Responsible for the supervision of Kids Core and related youth programming which includes achieving revenue goals and ensuring safety protocolsarefollowed.SupervisionoftheSystemsApplications&CommunicationsCoordinator to assure all line staff are consistently and adequate trained to use club software and other applications needed to executive their job tasks.This position also includes on-site marketing, social media and functioning as liaison with software company (Club Auto).
SPECIFICRESPONSIBILITIES
MEMBERSHIPSALES
- PerformalldutiesrelatedtodrivingSportsCoremembershipsalesincludingdriving individual and corporate memberships, and exploring new and existing markets for potential fitness/wellness opportunities.
- ExecutestrategicinitiativesforSportsCoremembershipsalespromotionstogenerate revenue.
- Assistinmemberintegration,especiallywithinthefirstyearofmembership,toensure long-term engagement and retention.
- Upsellprograms,activitiesandevents;participateinHealthFairs(internalandexternal), Chamber of Commerce, International Health & Racquet Sports Association (IHRSA).
- AssistManagerincompilingannualsalesandmarketingplaninconjunctionwith Communications Dept.
- SupportWellness-relatedleisuregroupsalesandawarenessforKohler, WIby marketing to health and wellness sectors relative to Spa, Running and Yoga.
- Produceon-goingsalesreportsdetailingprospectivemembers,in-processand converted members.
- Assume fiscal responsibility.Ensure Member Services department remains PCI (PaymentCardIndustry)compliantwhileworkingwith2000memberships.Safeguard the securityof credit card transactions– bothsingular transactions aswell asmonthly payments.Overseeprocessesforproactivecollectionofreceivablesandmanage prompt collection of past due balances.
- Overseeassociateonboarding,including5-starclubtoursoffacilityensuringallareas are being promoted.
- Fostermemberrelationswiththeuseofsalescommunicationstoolstoincludeprinted collateral, promotional materials and social media.
- MaintainexceptionalknowledgeofallKohlerhospitalitybusinesses,history,business operations.
MEMBERSHIPSERVICES/MARKETING:
- Maintaincontactwithallmemberstoensureengagementandsatisfactionfrom integration through entire membership lifecycle.
- Facilitatememberfeedbackandrespondtimelyandappropriatelytoquestions, complaints and suggestions.
- Superviseallmarketing,promotions,specialeventsthatdriverevenueandengagement for Sports Core.
- CollaboratewithGroupSalesandMarketingtoensureSportsCoreisincludedand proper execution of all marketing tactics related to driving business to Destination Kohler.
- CollaboratewithFitnessDepartmentstosellcorporateofferings.Thisincludesbothon- site and virtual opportunities.
- Coordinate, in conjunction with Communications, a comprehensive membership communicationsplancompletewithobjectives,strategiesandcorrespondingtactics.
- SuperviseSystemsApplications&CommunicationsCoordinator.Evaluateandsupport technology system updates to ensure functionality meets the needs of business goals and objectives.Ensure Standard Operating Procedures are established and that associates are trained for consistency and accuracy in using system applications.
OTHER
- ContributeandimplementassignedinitiativestowardachievementofSafetyTierLevels. Monitor assigned tactics from designated elements and implement programs and processes required. Contribute to internal safety programs and training as needed.
- Supervise Kids Core Coordinator and staff.Support a variety of on-going family-friendly experiences for members and guests.Drive revenue through year-round youth programming.Evaluate staffing and hours of department operations to maximize profit. EnsuresafetyprotocolsarecurrentandexecutedwithinSportsCore,outdoorsoroff-site.
- Serveasaproponentforcommunityrelations.Overseethefacility“GiveBack” programs andactivitiesrelatedtostewardship.Participateincountywideinitiativesonbehalf ofthe club and resort; e.g. Wellness Council, Healthy Sheboygan County, Road American Family Fun Zone, Chamber of Commerce, etc.
- Activelycontributeandsupportdevelopmentandimplantationofstrategicgrowth objectives.
- Analyzeandreportmonthlyfinancialstatements;assistwithbudgetandfinancial planning.
- Workwiththemanagertoforecastcapitalandmanpowerneeds.
- Responsibleforgeneratingandcommunicatingideastoincreasesales.
- Interact withmemberstopromoteprograms anduphold policies.Interactwith H&RE personnelonalllevelstoensurecommunicationandcooperationofthehighestlevel.
- Maintainstandardsestablishedforallservicesandprogramsprovidedtofacilityusers. Advise the manager when quality standards suffer.
- ServeinthecapacityofManageronDuty,astherotationscheduledictates.
Skills/Requirements
- Business, Marketing or degree in a related field preferred.
- Ability to lift up to 50lbs.
- Strong computer skills.
- Leadership experience preferred.
- Availability to work nights, weekends, and holidays as needed.
- Great communication skills needed working with members, guests, and vendors.
- Minimum of 2 years of sales or customer service experiencerequired.
- Priorexperienceworkinginahealthandwellnessenvironmentpreferred.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period.
The salary range for this position is $63,900 - $95,900. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.
Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.
