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Angela Moreno

IT Support Technician | Hospitality Management Graduate | Bridging Tech & Service Excellence | Skilled in Operations, Troubleshooting & Customer Experience
New York, New York, United States
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Skills

Customer Service
Leadership
Technical Support
Networking
Cybersecurity
Software Development
Troubleshooting
Communication
Collaboration
Problem-Solving
Critical Thinking
Operational Efficiency
Adaptability
Teamwork
Time Management
Organization
Innovation
Continuous Learning

About

My academic foundation in Hospitality Management, combined with over 10 years of work experience in customer service and leadership, has strengthened my ability to support people and operations effectively. Currently, as an IT Support student at Per Scholas, I am building technical skills in troubleshooting, networking, and cybersecurity fundamentals, and software development, with a strong focus on protection, innovation, and problem-solving.

Embracing leadership and problem-solving skills, I've been instrumental in fostering teamwork and operational excellence. My dedication to service excellence and operational expertise reflects my commitment to meeting organizational goals while satisfying customer needs.