Sr. Manager - L&D, Hospitality
Work Mode: Onsite
Location: Onsite – Kohler, WI
Opportunity
This role is a critical leadership position responsible for advancing enterprise learning capability across Kohler Hospitality. As Senior Manager of Learning & Development, you will design and execute scalable, business-aligned learning strategies that elevate frontline and leadership capability while directly impacting operational performance.
The role requires strong integration across Talent COEs, leveraging enterprise frameworks while tailoring solutions to the unique needs of Hospitality operations. Success in this role is defined by the ability to translate business priorities into clear learning roadmaps, drive disciplined execution, and continuously iterate to improve impact at pace.
This leader will also ensure alignment with evolving expectations around digital learning, LMS optimization, and data-driven decision-making, while building modern, high-impact learning experiences that scale globally.
Key Responsibilities
- Strategy & Enterprise Integration
- Define and execute a multi-year L&D strategy aligned to Hospitality business priorities and enterprise Talent frameworks
- Partner across Talent COEs (Talent Management, TA, HRBPs) to ensure integrated, seamless capability building across the associate lifecycle
- Translate enterprise priorities into clear Hospitality learning roadmaps, including sequencing, prioritization, and measurable outcomes
Execution Excellence & Delivery Rigor
- Drive disciplined program execution, including roadmap governance, milestone tracking, and outcome measurement
- Accelerate speed-to-execution and iteration by embedding agile learning design and rapid feedback loops
- Ensure consistent application of enterprise learning standards while adapting to frontline operational realities
Learning Design & Experience Innovation
- Design and deploy modern, blended learning experiences (digital, on-the-job, instructor-led) that enhance capability and performance
- Lead advancement of digital learning platforms, including LMS optimization and integration into daily workflows
- Apply data and insights to continuously refine learning experiences and improve effectiveness
Business Impact & Capability Building
- Partner with Hospitality leadership to diagnose critical skill gaps and deliver scalable solutions across frontline and leadership populations
- Leverage analytics and business performance data to measure impact and inform prioritization
- Build capability frameworks that support both immediate performance needs and long-term talent development
Leadership & Team Development
- Lead, coach, and develop a high-performing L&D team aligned to future-state capabilities
- Establish clear expectations, accountability, and development pathways for team members
- Foster a culture of ownership, agility, and continuous improvement
Operational Leadership (Budget & Vendor Strategy)
- Own L&D budget strategy, ensuring investments align to highest-value business priorities
- Manage and optimize external vendor partnerships to deliver high-impact, cost-effective solutions
- Strengthen governance and accountability across L&D investments and outcomes
Skills/Requirements
- Bachelor’s degree preferred
- 7+ years of progressive leadership experience in Learning & Development, Talent, or related field; Hospitality or frontline-intensive environment strongly preferred
- Demonstrated ability to design and execute enterprise-level L&D strategies and programs
- Strong expertise in program management, roadmap development, and execution discipline
- Experience advancing digital learning strategies and leveraging LMS platforms
- Proven ability to translate complex business needs into scalable learning solutions
- Strong business acumen with the ability to connect learning outcomes to operational performance
- Exceptional stakeholder influence, communication, and relationship-building skills
- Ability to operate with speed, navigate ambiguity, and drive results in a dynamic environment
- Willingness for occasional domestic and international travel
#LI-CM2
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period.
The salary range for this position is $128,950 - $200,550. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation.
Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.
