Director IT Operations & Service Management, Kohler Energy

Published
February 18, 2024
Location
Italy

Description

irector IT Operations & Service Management, Kohler Energy Work Mode Onsite LocationOnsite at Kohler Energy Opportunity The main responsibilities of this highly visible and influential role include defining, aligning and executing a comprehensive operations & service management strategy and investment plan; oversight for operational deliver of consistent, reliable services across the key domains; and the leadership of a global, multi-dimensional and matrixed team. This individual must navigate and manage new challenges to operate existing and emerging technologies, develop new, agile ways-of working within the IT organization, identify and develop necessary organizational skills and competencies, and leverage new external partner models to drive efficiency. Specific Responsibilities Leads the design, development, implementation, and maintenance of technologies such as Telecommunications (voice and data), Hosting & Computer Operations, Servers & Desktops, Digital Workplace, Records, Management, and the Service Desk.Develops and executes the infrastructure and operations strategy road map and annual execution plans linked to targeted business outcomes. Partners with cross functional teams to establish key technical standards, methods, and priorities for implementation. Fosters a continuous improvement mindset and achieves year-on-year efficiencies through the leverage of new technologies, capabilities, and strategic partners to remain “best-in-class” from a running cost perspective. Acts as a thought leader to introduce and assess emerging capabilities and technologies and how they can and should be leveraged throughout the organization. Drives simplification, standardization, and globalization of the operations and service management environment. Establishes framework, direction, and expectations across the organization with respect to selection, acquisition, operation, and maintenance of systems infrastructure. Develops, manages, and actively communicates metrics to measure effectiveness, participating in external benchmarking activities as appropriate. Monitors and maintains implementation plans and budgets, ensuring key milestones are achieved across the domains. Operates a formal governance mechanism to ensure services are delivered in line with agreed-on business outcomes. Ensures all solutions and platforms are optimized from a technology, performance, security, and user experience perspective. Conducts or reviews feasibility studies for projects to drive exceptional project outcomes with realistic, and clearly articulated budgets and timelines. Skills/Requirements Bachelor’s degree in information technology or related field required, with a preference towards a master’s degree. 7+ years of experience in IT, with demonstrated success in infrastructure and operations domains. We will consider applicants requiring sponsorship for this opportunity. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! *Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies. On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on the next phase of growth! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com. It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement

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