Banquet Manager

Published
February 19, 2024
Location
Kohler

Description

anquet Manager - Destination Kohler Work Mode Onsite LocationKohler, WI Opportunity Primary focus is on the Banquet service staff, Banquet set-up staff and audio/visual staff to ensure consistent five-star delivery of service and events. Additionally responsible for positively contributing to the growth, profitability and image of the Hospitality group through executing standards of excellence throughout The American Club Resort, including assisting in other Food & Beverage operations as needed. Specific Responsibilities Sales Responsible for initiating and maintaining high quality service efforts that will increase the number of catering functions through flawless banquet execution. Handling the planning and execution of service for all functions involving banquet food, beverage and meeting services. Working with Conference Service Managers to ensure client programs are successful through completion. Service Execution of service details of all contracted food and beverage events through effective communication with the Executive Chef, Purchasing, Floral, Set-up crew, Stewarding, waitstaff and any other appropriate personnel. Plan appropriate staff scheduling of all Banquet functions. Communicate requirements of all assigned Banquet functions to appropriate staff through pre-service meetings. Supervise by utilizing Banquet Captain service at each assigned client function. Develop a personal rapport with clients that will encourage trust and confidence. Maintain the highest standards of service to guests and ensure they are adhered to by all associates. Assess buffet and coffee break presentations on an on-going basis and makes changes necessary to reflect current trends. Attend Special-Events meetings and assist in their creative development. Assist with coaching and training of service standards in other The American Club outlets as needed SupervisionDirectly supervise banquet captains, set-up leads, and AV leads. Ensure meetings occur with Conference Service department, banquet set-up staff, banquet service staff, banquet chef, audio/visual staff, etc. to review the coordination of upcoming catering and conference requirements. Supervise all administrative responsibilities of banquets, including payroll, tip disbursement, scheduling, communications, and budgeting; supervise monthly inventory of liquor. Supervise staff of other outlets during leadership vacancies Human Resources Approve the hiring, discipline, evaluation, and terminating of all positions under supervision. Ensure all Banquet associates attend Hospitality Group New Associate Orientations. Complete performance reviews with employees in a timely fashion (90 day, annual). Ensure fair and equitable treatment of all staff across the resort. Ensure corporate and Hospitality Group policies and procedures are followed. Act as a manager during times of vacancy in other outlets to ensure all HR practices and procedures are adhered to. Training Set and maintain service standards for all positions, including grooming codes. Maintain and update all Banquet training certification materials on a timely basis. Maintain and enhance an on-going training program for all newly hired Banquet Skills/Requirements A four-year degree is strongly preferred. 5+ years practical experience required in both high volume and fine dining establishments or Banquet functions. Food Manager Certification required or completion of this certificate within six months of employment. Responsible Beverage Certification required along with a permit to vend alcohol in the Village of Kohler. The salary range for this position is $77,400 - $97,800. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.Available benefits include medical, dental, vision & 401k. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies. On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on the next phase of growth!Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com. It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement

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