Program Manager, Kohler Home Services

Published
February 18, 2024
Location
Kohler

Description

rogram Manager, Kohler Home Services Work Mode Remote Opportunity As a Program Manager with Kohler Home Solutions, you will be responsible for establishing and driving the strategic direction and management of a newly developed dealer marketing program. Being a critical role to the business, the ideal candidate will have proven experience building, managing, and growing successful marketing programs. This position will collaborate with cross-functional teams, vendors, and dealer customers to drive program participation, profitability, and performance. This role requires strategic thinking, exceptional communication skills, and a track record of successfully managing programs.Specific Responsibilities • Develop strategic program goals with execution of plans, promotions and forecasts at a vendor and dealer level. Drive program ownership and accountability with close coordination with Sr Channel Manager(s) - Lead Generation to develop profitable plans that support business KPIs. • Proactively monitor program performance and pacing to ensure accuracy of forecast at a program and dealer level. • Grow and retain dealer participation in the showers program. Through data, differentiation and value, influence dealer investment in the program including marketing/service territories and lead sources. • Prepare monthly, quarterly, and annual review of program performance at a dealer/vendor level leveraging milestones and metrics for presentation to business leadership. • Coordinate weekly lead report communication and distribution to vendors, dealers, and internal stakeholders. Answer and investigate any inquiries. • Proactively review vendor/campaign/dealer performance pacing to ensure adherence to monthly budget parameters. • Participate in recurring meetings with vendors. Support Sr Channel Manager with data as needed. • Lead bi-weekly dealer calls, presenting and preparing relevant information including leads reports, billing, or inquiries. • Responsible for program billing and budget management. Prepare accurate and timely monthly billing reports. Review vendor billing reports, confirming campaign accuracy. Communicate monthly billing reports to analytics, finance, and dealers. • Develop internal processes to drive program accuracy, efficiency, and effectiveness. • Support a test and learn environment, work with Sr Channel Manager(s) to develop a plan for testing, investing, and resting. • Coordinate with analytics team to build relevant reports, dashboards, or communication tools to support program management. • In conjunction with Kohler Co. IT, upholds the integrity and security of customer data, meeting all Data Privacy and Security requirements. • Accurate and timely management of multiple and competing priorities to achieve the best outcome for the organization. • Awareness of competitive, industry, external factors, and disciplines. • Displays initiative to remove obstacles. Skills/Requirements • Bachelor’s degree in a business-related field, project, or program management field preferred.• 3 – 5 years of proven experience in business, program coordination or marketing. • Demonstrate experience building and maintaining internal processes and organization. • Experience with Customer Relationship Management systems, proficiency with Salesforce. • Experience with Microsoft Suite as well as Power BI dashboards and reports. • Must be an effective communicator with strong interpersonal skills. Must support and foster collaboration between associates and business partners to drive business results.Travel Travel to business partners, advertising agencies and/or dealers home offices, approximately 5-10%. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. The salary range for this position is $110,050 - $140,200. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! *Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies. On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on the next phase of growth! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com. It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement

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