Member Services Coordinator

Published
February 18, 2024
Location
Kohler

Description

ember Services Coordinator - RiverbendWork Mode Onsite Location Kohler, WI This position will pay $21.25/Hr Opportunity Execute administrative related duties related to membership accounts within a private club. Acts as switchboard operator and perform all functions associated with reservations for member services, activities for both internal and external guests. Specific Responsibilities Coordinate and process membership dues, statements, inquiries, and referrals. Complete other administrative tasks as required Responsible for membership billing inquiries and questions Ensure new member applications are completed, membership dues and initiation fees are collected and that new members understand the privileges and costs of becoming a member. Answer all member and member guest billing questions. Correct billing issues as needed. Provide support for accurate member records; address, membership classification, ensure member lists are up to date, etc. Frequent use of internal software systems to run reports regarding reservations and financials Organize and host frequent site visits with members, administrative assistants, and event coordinators/managers. Process all new member deposits including maintaining accurate deposit records. Process recurring month end duties including monthly membership billing, aged trial balance, member type inventory, accounts payable/receivable to include all member payments. Balance and reconcile month end reporting with accounting. This is a part-time position working 32 hours per week. Skills/Requirements Associate’s Degree preferred 1-3 years in previous member services or reservations type role. Ability to effectively engage with the public. Ideal candidate will possess strong communication and decision-making skills along with a strong attention to detail. Previous experience with Microsoft Office and a point of sale system strongly preferred. A focus on and respect for confidentiality for both members and guests. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com. It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement

Related Jobs

PSM Coordinator   Wells
February 18, 2024
February 18, 2024
February 18, 2024
February 18, 2024
February 18, 2024