Principal Business Analyst

February 18, 2024


Bachelor's degree in the IT/computer-related field8+ years of IT experience supporting ERP and related business applications STANDOUT QUALIFICATIONS Subject matter experience with Syteline Recent experience with one of the following ERP solutions JD Edwards Enterprise One 9.x, Great Plains, Syspro and related add-on solutions Experience working in a world-wide and complex manufacturing environment Experience and knowledge of multi-tier and cross-platform architectures Technical expertise using SQL #LI-DS1 Lead the process for identifying and gathering appropriate business requirements to create the necessary solution to satisfy business needs Serve as an IT Business Analyst expert in Syteline and understanding business requirements, system documentation and implementation of quality software solutions Manage changes to requirements, assess impacts of changes, and track requirements from business case to implemented solution Provide tier 2 functional and technical support for the day-to-day IT support tickets using the service desk ticket tracking system Execute and define test scenarios, plans, strategies, and the creation of test scripts Supervise the integration of testing for cross-functional projects and provide support for user acceptance testing Lead the cross functional test plan creation and partner with business unit subject matter experts (SME) to develop test scripts Define applications changes required because of support and log development requests in the application development tracking system Develop and present business relevant presentations with regard to information systems to co-workers, business areas supported and occasionally executives Partner with the IT infrastructure team with regard to technical framework needs or troubleshooting support issues

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February 18, 2024