Service Coordinator, Awakening

Published
February 19, 2024
Location
Kohler

Description

ervice Coordinator, AwakeningWork Mode Onsite Location Kohler, WI Opportunity Are you someone who enjoys providing customers with excellent customer service? Does the thought of providing guests with quality food and beverages in a café setting interest you? If so, then the position of Service Coordinator is for you!The Service Coordinator provides support to the restaurant management team through a variety of administrative and operational tasks and the supervision of front of the house cafe staff. Manage all guest requests, complaints and questions and ensure that all aspects are communicated to the appropriate leadership. Specific Responsibilities Include Assist management with daily administrative tasks. Accurately process all new hire and employee change paperwork in a timely manner. Work with staff and management team to ensure proper cost controls and inventory levels. Greets guests and presents them with the menu. Suggest food and beverages to the guest utilizing appropriate methods to upsell. Take food and beverage orders from the guest and accurately enter into Point of sale (POS) system. Process payment transactions. Communicate to the guest and provide assistance with questions.Coordinate with cafe staff to ensure smooth operation and guest satisfaction. Assist with food and beverage service per the course of order. Observes guests and ensure their satisfaction with the food and service. Promptly respond to guest with any additional request. Understands and can communicate products and services available at the resort. Assist with stocking and maintaining the restaurant par stock levels and side station. Train café front of house staff. Create and execute special projects and assignments. Perform the responsibilities of Baristas as needed. This is a Full Time position with shifts on Weekdays & Weekends varying between 600 am to 230 pm. Skills/Requirements Safe Serve Certified, as applicable. Must be 18 years old. 3+ years’ experience in restaurant. Supervisory experience preferred. High school diploma or equivalent. The hourly pay range for this position is $16.00 + tips/gratuity . The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com. It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement

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